Receptionist of the year 2019

On Saturday 26th January, after three days of their traditional annual congress, AICR International members convened in front of the Kimpton Fitzroy London to go to Gibson Hall and attend their Gala Event.

The candidates who had competed in the previous days, representing 15 countries or international sections, were waiting for the winner’s name of the International David Cambpell Trophy.

Pascal Guillory was representing UPSCALE for the occasion and attended the event, which would honor the Best Receptionist Of The Year (ROTY) among the various sections.

After a few minutes of anticipation, the names of the 2nd and 1st runner-ups were revelead.

Our warm congratulations go to:

Lara Patel from Crown Metropol Melbourne (2nd runner-up)

Marcel Siriwardena from Mandarin Oriental Munich (1st runner-up)

A few minutes later, the image of Estelle Niveau from Le Meurice Paris appeared on the giant screen, sparking the joy of the French delegation!

Estelle Niveau, Receptionist Of The Year 2019

Estelle was then cheered by François Lenne, FOM hotel Le Meurice Paris, Maud Pfluger, AICR Paris President and FOHM hotel MGallery Paris Bastille Boutet, Véronique Baribaud, AICR Côte d’Azur President, Charlotte Bigorgne, reception finalist representing the Côte d’Azur section and receptionist at InterContinental Marseille, Pascal Rahbé, Director of Rooms InterContinental Marseille, Olivier Bigot, AICR International Bureau Member and GM Dolce Chantilly, Julien Révah, GM L’Hotel in Paris.

We are thrilled that the Receptionist of the Year 2019 award (ROTY 2019) was won by the Parisian team and we would like to congratulate Estelle for representing this profession so well.

We also want to thank the AICR UK section for their hospitality and the perfect organisation of this event.

We are now looking forward to the next edition of the International David Campbell Trophy, which will take place next year in Warsaw, Poland!

Photo credits: AICR